Privacy Policy
Last updated: June 7, 2025
ExpiryHub.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our subscription and expiry management platform.
1. Information We Collect
Personal Information
When you create an account with ExpiryHub, we collect:
- Account Information: Name, email address, password
- Profile Information: Company name, time zone preferences
- Payment Information: Billing details processed through secure payment providers
Subscription Data
To provide our expiry management services, we collect:
- Subscription Details: Service names, renewal dates, costs, categories
- Domain Information: Domain names and expiration dates you choose to track
- Server Information: Server details and renewal schedules you add
- Notification Preferences: Your chosen notification channels and timing
Technical Information
- Usage Data: How you interact with our platform
- Device Information: Browser type, IP address, device identifiers
- Log Data: Access times, pages viewed, errors encountered
2. How We Use Your Information
We use your information to:
Core Services
- Expiry Tracking: Monitor and alert you about upcoming renewals
- Notification Delivery: Send reminders via email, SMS, or other chosen channels
- Account Management: Maintain your account and provide customer support
- Service Improvement: Analyze usage patterns to enhance our platform
Communication
- Service Notifications: Send essential updates about your subscriptions
- Customer Support: Respond to your inquiries and provide assistance
- Marketing Communications: Send promotional content (with your consent)
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in these limited circumstances:
Service Providers
- Email Services: Mailgun for transactional emails
- SMS Providers: Twilio for SMS notifications
- Payment Processors: Stripe for secure payment handling
- Hosting Services: Vercel for platform infrastructure
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes
- Protect our rights and users' safety
- Prevent fraud or security threats
4. Data Security
We implement industry-standard security measures:
- Encryption: All data transmitted using SSL/TLS encryption
- Access Controls: Limited access to personal information
- Regular Audits: Security assessments and updates
- Secure Infrastructure: Hosted on secure, monitored servers
5. Data Retention
We retain your information as long as:
- Your account remains active
- Required for legal compliance
- Necessary for legitimate business purposes
You may request account deletion at any time through your account settings.
6. Your Rights and Choices
You have the right to:
- Access: View your personal information
- Update: Modify your account details and preferences
- Delete: Request account and data deletion
- Export: Download your subscription data
- Opt-out: Unsubscribe from marketing communications
7. Cookies and Tracking
We use essential cookies for:
- Authentication: Keeping you logged in
- Preferences: Remembering your settings
- Analytics: Understanding platform usage (anonymized)
You can control cookies through your browser settings.
8. Third-Party Services
Our platform integrates with third-party services for enhanced functionality:
- Calendar Integrations: To sync your renewal dates
- API Connections: To automatically detect some subscription renewals
These integrations are subject to their respective privacy policies.
9. International Data Transfers
Your information may be processed in countries other than your residence. We ensure adequate protection through:
- Standard Contractual Clauses
- Data Processing Agreements
- Equivalent Protection Standards
10. Children's Privacy
ExpiryHub is not intended for users under 13. We do not knowingly collect information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via:
- Email notification
- Platform announcement
- Updated "Last modified" date
12. Contact Us
If you have questions about this Privacy Policy or our data practices:
Email: [email protected]
Address: ExpiryHub Data Protection Officer
Response Time: We respond to privacy inquiries within 72 hours
13. Data Protection Officer
For EU residents, you can contact our Data Protection Officer at: [email protected]
This Privacy Policy reflects our commitment to protecting your personal information while providing reliable subscription management services.